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187 responses to “How/Where To Complain Indane Gas Problems. Delay,Surrender, Transfer,”

1. 

   Thomas PL

   commented on

   11 Oct 2013

   
   

   Cosumer No.27643 of Indane gas.of M/s Surya gas agencies Kochi Kerala.
   Agency not delivering gas booked on 22nd Aug.vide booking ref.no.319174 until now and not lifting phone to make inquiries.customer is in deep dilemma due to the indifferent attitude of the agency. Could you do something to find a solution to this problem as it is common to all

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   1. 

      ramanan50

      commented on

      11 Oct 2013

      
      

      As I have said in the post and in the comments column, please get in touch with the Company’s Sales Officer, whose name and Phone number will be displayed in the Distributors office.
      If you do not get action, meet the area office,Zonal office whichever is available in your town.
      You may also lodge a complaint in the Interactive Phone number you use for booking gas, select complaints option, record your grievance.
      You may also do this in their Helplines mentioned in the post/posts.

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2. 

   Ashok Batta

   commented on

   30 Sep 2013

   
   

   Dear Sir,
   Sub.:- PROFUSE LEEKAGE IN LPG GAS CYLINDER AND REFUSAL OF DISTRIBUTOR IN REPLACING THE SAME, DESPITE REPORT OF THE SERVICE ENGINEER CALLED ON EMERGENCY CALL AT 11 PM ON 29.09.2013.CONSUMER NO.12211. DETAILS GIVEN IN ATTACHMENT.
   My INDANE LPG (Domestic) Consumer No. is 12211. Distributor is Vijay Rattan Enterprises,(EAST DELHI). On Sep.29,2013,We installed a fresh cylinder. It started leaking immediately. Instantly, Called the EMERGENCY SERVICE AT 10 PM. Person visited namely Mr. Satinder Pal Singh at 11 PM. After thorough Checking of Cylinder, he Established the profuse Leakage- He Stated Pin of Cylinder is FAULTY & he is unable to change it. He Gave in writing vide Complaint No.24282 saying “Cylinder’s Pin Leaking-Cylinder to be changed by the AGENCY”. Since MORNING Repeatedly Calling the Distributor/Agency unrelenlessly, could talk to them only in the evening. After plenty of busy tones,(It seemed that all the Phones were put-off the hooks), they (First, Ms. Anu, banged the phone,without listening & then after repeated calls, Mr. Rajesh-Did not divulge their full name despite asking), Both Replied VERY RUDELY & OFFENCIVELY, INABUSIVE LANGUAGE. They categorically Said, We will not change the Cylinder, despite Service Engineer’s Report.
   HENCE TAKE NOTICE FOR LEGAL ACTION FOR DAMAGES FOR CRIMINAL BREACH OF TRUST, HARASSMENT, MENTAL TORTURE & ALSO WILL BE COMPELLED TO INITIATE CONSUMER COURT FOR DEFICIENCY & REFUSAL & FAILURE TO PROVIDE SERVICES IN, WITH PUNITIVE COSTS. Immediate Redressal & Change of Cylinder is URGENTLY sought for, FAILING WHICH ACTION IS LIABLE TO BE INITIATED AGAINST Indian Oil Corpn. and including its top OFFICIALS, for the same.
   Please Note Accordingly.
   Ashok Batta, Advocate,
   C/O Justice R.K.Batta(R)
   Member, National Consumer Redressal Commission.
   NEW DELHI.
   Dated:- 30th Sept.2013.

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3. 

   VINOD

   commented on

   12 Sep 2013

   
   

   I am a customer of Indane and a resident of Kuttippuram, Malappuram, Kerala. Con No 19672. Distributor : Vasudha Gas Services, Kuttippuram 679571. I have booked for a refill cylinder on 19/7/2013 and even after 50 days the distributor is not able to supply refill. Such willful delay has becomes a regular practice. the last supply was on 1/7/2013, many complaints made… no reply. suggest what to do? sales officer’s number is in out of coverage! rang up to Area office Calicut, no action has taken so far.

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4. 

   Sithanthi Alfred

   commented on

   6 Sep 2013

   
   

   I would like to place a complaint against Nataraj Enterprises in Yelahanka New town Bangalore 106.The connection is in the name of Alfred R Victor and refill booking was done on 2nd Aug 2013 and I received a msg on 13th aug that the cylinder would be delivered shortly .I have been waiting till today 6th sept and there is no sign of any delivery.when I reached them over after several calls they tell that it was booked only yesterday and then what about the two msgs I received registration and delivery?

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5. 

   Hari Ram Prasad

   commented on

   5 Sep 2013

   
   

   I am consumer of indane gas distributor of Avtaar Flame Center at Ludhiana (Punjab). and my consumer number is AT-15780 of Hira Ram prasad. The name mistake in Idane gas distributor record Hira Ram Prasad instead of Hari Ram Prasad, I am submitted the Id proof of Hari Ram Prasd but here clerical mistake of Hira ram prasad, Now to suggest me for name correction processor.

   Thanking you,

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   1. 

      ramanan50

      commented on

      5 Sep 2013

      
      

      Please contact the Sales officer,whose address will be displayed in your Distributor’s office.
      In case he fails to respond contact the Regional ofice at the numbers I have provided under Consumer Forum category;you may check the information in the Post itself.

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