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187 responses to “How/Where To Complain Indane Gas Problems. Delay,Surrender, Transfer,”

1. 

   Shankara Sharma . B

   commented on

   29 Apr 2013

   
   

   I am having Indane gas connection under consumer number : 14534 and the distributor is M/s Coorg Gas connection and their distributor number is 117528. they changed my pass book with new one and they collected Rs. 45/ for this book and I had to pay. When asked for receipt they said there is no receipt for this .. This cost is not even mentioned in the book. When this is supplied by the company , i need clarification. .

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   1. 

      ramanan50

      commented on

      29 Apr 2013

      
      

      I understand that the dealer collect a Document Charge.
      True, it is not correct.
      Kindly complain to to Indane at the Helpline.
      I refused to pay and got away without paying in Bangalore.

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2. 

   S Kumar

   commented on

   22 Apr 2013

   
   

   Hi, i am serving in Army and i transfered a Indane LPG connection from Delhi to Chidambaram (Tamilnadu) Sri Subham Gas Agency. Due to non availability of Ration Card i had submitted some documents likes name removal documents from old ration card my self and my wife alongwith address proof and identity proof. I got new connection from Gas Agency. Now the agency locked the connection and asked ration card for booking cylinder. i am facing difficulties by this matter.The Govt of Tamilnadu state stopped the issue of ration cards further orders. Please give me some suggestion to relief from this problems.

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   1. 

      ramanan50

      commented on

      22 Apr 2013

      
      

      There is a provision for non ration card holders to file an affidavit to the effect and be notarized.
      This is acceptable to the Gas Companies,
      In case of difficulty’ check with Indane Sales Officer, whose number will be displayed in the Agency.
      Also contact Indane Helpline.
      If you still have problems contact Indane Regional office Chennai.
      I do not foresee any problems.
      If you have an Aadhhaar Card or electoral ID, it would be easy.
      Please keep me posted.

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3. 

   Dinesh Kumar

   commented on

   27 Mar 2013

   
   

   My consumer no. is 5298 and distributor is Rashmirathi Enterprises, Kankarbagh, Patna. I booked for refill on 19.03.2013 (order no.397190). I am yet to get delivery of LPG. My repeated call at tel no. 06122353545 remains unresponded. Pl help.

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   1. 

      ramanan50

      commented on

      27 Mar 2013

      
      

      PATNA AREA OFFICE
      INDIAN OIL CORPORATION LTD (MD)
      SHAHI BHAWAN 1ST FLOOR,
      EXHIBITION ROAD, PATNA 800001
      Tel:0612-239411,Fax:2221885
      The Phone number you have quoted in your comment seems to be incorrect
      Please ring up this office or visit this office .
      Carry your Gas Book,Voucher if you have and proof of ID and Residence.
      Talk to the Sales Officer/Consumer Help/ the Area Manager.

      2.Or Contact toll free no. 1800-2333-555.
      3.f your query is still not answered, visit http://webapp.indianoil.co.in/paribhavam/?toMktgIS=2 to submit

      query/complaint/feedback .
      · You can download specification from http://www.iocl.com/Products/LPGSpecifications.pdf.
      The different services offered online are:
      · •information about LPG product like specifications, prices etc.
      • submit a query or complaint.
      • find emergency numbers.
      Regds,

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4. 

   kirti

   commented on

   8 Aug 2012

   
   

   We had transfer our gas connection from nainital to hyderabad but due to some reason we donnt wont to follow this transfer so how will we get our gas connection back in nainital ( indane gas)

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   1. 

      ramanan50

      commented on

      9 Aug 2012

      
      

      Technically it is not possible and it is not also correct.
      However you may apply for a new Gas connection in some one else’s name-with necessary documents with an affidavit that the person has no connection -(other than the one in whose name name the present connection is)
      You may surrender the present Gas connection.

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5. 

   MAH TALAT

   commented on

   17 Feb 2012

   
   

   My consumer no.is CGS21595 of Chow Gas Service. The complaint no.18002333555 is not responding is continuously showing busy. The gas is still not delivered after ten days.

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   1. 

      ramanan50

      commented on

      17 Feb 2012

      
      

      is this Indane?
      If so, please follow steps mentioned in my blog.
      If in Chennai contact Regional Office Nungambakkam.
      If other places contact the regional offices if they are located there or contact the sales Officer whose phone number will displayed at the gas Agency

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