Indian Railways have announced New set of Rules for Cancellation of Train Tickets.
1.For Full Refund,: The Ticket should be canceled Forty Eight hours before the departure of the Train as against 24 Hours as of now.
2.For 75 % Refund. Cancel six before the scheduled departure of the Train.
3.For 50 % Refund. For Cancellation done less than Six hours before the Train’s scheduled departure or up to two hours after its actual Departure.
4.No Refund for Cancellation made after two hours from the departure of the Train.
5.To Claim Refund. The claim must be made within 10 days after the departure of the Train.
These Rules will become Effective from the First of July 2013.
Source :The Times of India.
The Revised Refund Rules will Come into Effect From 1st July 2013
Ministry of Railways has revised and amended Refund Rules in a very comprehensive manner and notified them which shall come into force with effect from 1.7.2013. The amendments made in the Refund Rules are aimed at simplification, efficiency in processing and reduction of bogus refund claims.
Railway Passengers (Cancellation of ticket and Refund of fare) Rules, 1998 have not been substantially revised in the last 15 years during which period a large number of changes have taken place in the ticketing system of Indian Railways. Firstly, Computerised Passenger Reservation System (PRS) as well asComputerised Unreserved Ticketing System (UTS) have proliferated. Reservation through internet has also been introduced through which 45% of the total reserved ticketsare issued. Integrated Train Enquiry System — 139 is functional through which ticket status can be obtained through SMS. The above developments warranted that the refund rules be revised comprehensively.
The major changes in the existing rules and the amendments in refund rules are as under:-
Unused (unreserved) tickets on which no reservation has been made:
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Existing rule
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Amended rule
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If a ticket on which no reservation of a seat or berth has been made is presented to thestation master for cancellation refund of fare shall be made on every such ticket after deducting the clerkage.
(i) within three hours after the actual departure of the train for which the ticket is issued or
(ii) for any ticket valid for the whole day, within three hours after the actual departure of the last train of the day for the destination station
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If a ticket on which no reservation of a seat or berth has been made is presented for cancellation, refund of fare shall be made on every such ticketafter deducting the clerkage.
(i)The ticket shall be presented for cancellation within three hours of issue of ticket.
(ii) In case of tickets issued in advance the ticketis presented upto 2400 hours of the day preceding the day of journey.
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