One experiences a lot of issues with the Indane Gas Agencies.
General complaints relate to delayed delivery of Gas,Demanding that you buy a product you may not need,not attending the phone.
In the IVRS Gas Booking system, you get information as to till what date your distributor has cleared the Gas booked with him.
Not withstanding the IVRS, some distributors do not deliver on priority.
In my case Gs booked a week after I had booked were delivered, not mine.
I resolved the issue by contain the Link provided at the end of this post.
You may also check the details of your distributor, his distribution pattern and most importantly his personal Number/Mobile Number,
My issue was resolved within half an hour by an intimation through SMS tha Gas Bill has been raised and Gas was delivered the next morning.
This is the Link.
http://indane.co.in/contact.php
In this link you can find out about your distributor,Indian Oil Offices for your reference.
Or you may visit the following link and lodge your problem.
It provides options like delay, non attending of Phones, Gas Diversion and more.
http://webapp.indianoil.co.in/paribhavam/?toMktgIS=2
Refil Delay
Please lodge a complaint through IVRS and in the company’s portal.
I pn Mishra customer of insane gas. My consumer no is 28251008 .my agency name is trimula gas service gajuwaka .Visakhapatnam due to technical fowlt my cilender leaked and become Emery.so I booked for refil on 11.11.2015.approached and request on 17.12.2015 for deliver the gas.those is no satisfactory reply.his behaviour is not good.he laught and start comment .I asked for grievance book.then he misbehaved with me
It is requested that please pass instruction for grievance book and deliver the gas emedietly as I am using the nabour gas
thanking you
Please complain through IVRS and lodge a complaint in the Company’s site
I Naresh kumar thaman holder LPG CONNECTION HG 06282 of indane since i have registered my complaint regarding leakage in my gas cylinder on 15.12.2015 no body from the distributor M/s. Sun Shine Gas, Chandigarh has attended my complaint. Now to day on 16.12.2015 no body is picking the phone no.01722605270. Since my may complaint is very serious thus I have recorded the same on this site.
Naresh Kumar Thaman
# 2976/1, 42C, Chandigarh.
Please complain online and find the address of the Distributor at the site and send him an email or call his number .This can be found in the IOC site.
To whomsoever it may concern
I am your costumer , Abhishek Dhiman,
Costumer number- M 24458
Address- Vill Rajjipur , po Surajpur , Teh Kalka , District Panchkula , State Haryana
I am your costumer since 14/4/2011
Today I received my booked cylinder but as per my booking the amount to give was Rps 575.50 but your vendor took rps 600 n when I asked he had no answer to that n he had not given me the balance money … This thing is continues from last 3 months evenly they are taking 600 rps from every connection holder .
Kindly look into this matter as soon as possible
Thanks
Abhishek Dhiman
Hello Sir/ Madam
My Consumer number is -10443, Name- Suman pandey, Vill – Bodari , Chandwak , Kerakat Jaunpur Uttar Pradesh
Bank Details- State bank of India
Name- Suman Pandey
Account no- 10813485590
Branch- Kerakat, jaunpur u.p
My agency name,s kiran indane gas agency kerakat jaunpur uttar pradesh.i submitted my all paper in gas agency of 7th january 2015 with my bank details but why currently my services is deactivation mode from 4-5 mnths.
pls reactive my services and refund my 3 times of extra payment in my bank account ,if u don,t reactivate my account then i will complaint in ur head office.
Thanku so much.