One experiences a lot of issues with the Indane Gas Agencies.
General complaints relate to delayed delivery of Gas,Demanding that you buy a product you may not need,not attending the phone.
In the IVRS Gas Booking system, you get information as to till what date your distributor has cleared the Gas booked with him.
Not withstanding the IVRS, some distributors do not deliver on priority.
In my case Gs booked a week after I had booked were delivered, not mine.
I resolved the issue by contain the Link provided at the end of this post.
You may also check the details of your distributor, his distribution pattern and most importantly his personal Number/Mobile Number,
My issue was resolved within half an hour by an intimation through SMS tha Gas Bill has been raised and Gas was delivered the next morning.
This is the Link.
http://indane.co.in/contact.php
In this link you can find out about your distributor,Indian Oil Offices for your reference.
Or you may visit the following link and lodge your problem.
It provides options like delay, non attending of Phones, Gas Diversion and more.
http://webapp.indianoil.co.in/paribhavam/?toMktgIS=2
NSKY INDANE SIKKIM IS THE WORST INDANE DISTRIBUTOR,
SIR I am ur customer, customer no 16775,
for maharajganj gas agency dist maharajganj (273303) in uttar pradesh. SIR this agency is not supplying
the gas regularly to the legal card
holder consumer because they are
selling the gas cylinder in black or in
high rate.Many complain has been
lodged against them by people on
maharajganj.but there is no respon from
their side.I myself also not getting the
gas cylinder last from 45 days,
I tried to contact the
dealer on his phones but they are not
attending the calls. I am unable to visit
them all the time.The delivery boy is
also not listening properly. I am very
much frustratrated and lodge this
complaint to instruct the dealer not to
Harras us unnecessarily. please do the
needful and oblige.
i hope u timelly solve this problem.
I , U.C.Gupta, of Krishna Nagar, Dhanbad is a consumer of Indane Domestic Gas since last 30 years with M/s Mahavir Gas Agency, Saraidhella , Dhanbad . My consumer No. is 4541. I have booked a Gas on 27.04.2015 and message of issuing Cash Memo was received by me on 1.5.2015 but the gas is not yet delivered to me. I am directly in contact with Shri Dev Narayan, Proprieter of M/s Mahavir Gas Agency but he is assuring that you will be delivered today but today is not coming. Now he is saying that his man has intentioning deloivered my gas to any another person. This is not first time he is saying like this . He compels the consumer to take delivery from the AGency instead of Home Delivery. We are senior citizen and facing lot of problem. I have lodged a complaint with Mr. A.K.Poddar an Officer of Indane but in vain. I hope that necessary action will be taken and it may be ensured that the gas should be delivered in time in future.
Dear Sir/Madam,
This is to bring your kind notice that I Rabindranath Paul is a indane Gas connection holder vide consumer no CX 1674437. I have booked gas on 4th March’15 (booking no 289705 and cash memo no is 3000121046) but till now it was not delivered and when asked the distributor guy somnath(mob no- 8444062133),he asked me rs.20 extra for the delivery as my flat is on 3rd floor more over abused me over phone which is recorded by me if required i can provide you any time.My question is why the distributor guy is asking extra rs.20 and not delivering the gas in time.I am not at all satisfied with your services.Kindly reply on urgent basis else will file a case and highlight the matter to senior authority.
Distributor’ SAP code-268043
Paluli Indane
S/B/G,14 patuli ghosh para phone no 03324364056
Rgds,
Rabindra nath paul
9830600798
Kindly Contact Oil company site mentioned
I m reguar customer of indane gas.. own agency is CAPTAIN GAS agency,, ghazabad pratap vihar… the person stting there cancel our booking whenever he wnt too..,
GAS will come at everyone place in 20 days min.. The no. 18002335555 is not working frm starting and no one complain about this….INDANE GAS is worstt..our neighbour is having HP GAS and the service is very fast Gas came to there place in 2-3 working days..
I request to INDANE pvt.ltd please cance CAPTAIN GAS AGENCY .. PRATP VIHAR, GHAZIABAD..
Please register our complaint with ioc Office or web portal as mentioned.