Normally, A Public Grievance Cell is opened periodically by the Politicians in Power amidst fanfare, after an initial burst, it dies a natural Death.
it becomes a routine paper pushing exercise.
The Tamil Nadu Public Grievance Cell by Chief Minister Jayalalithaa, is delivering with constant monitoring by her,
If you have a grievance please use this.
Effectiveness, Efficiency and Accountability. In order to ensure, that the public from diverse backgrounds, face no barriers in receiving Government services, are assisted when their entitlements are impeded, are facilitated to voice their grievance and appropriate remedy given to genuine complaints, the Chief Minister’s Special Cell has been formed. Armed with a genuine purpose the Chief Minister’s Special Cell functions as the Hon’ble Chief Minister’s Grievance Redressal forum open to public from all walks of life. Norms are established to redress the grievances in an expeditious, fair and sympathetic manner without giving room for public dissatisfaction. The petitions are sent to the respective Departments and replies are fed into the online monitoring system. The Departments have been sensitised on the necessity for prompt and effective disposal of the petitions. Review meetings are being convened with the nodal officers of each Department/ District so that offices brooking delay are made accountable.”
You receive an acknowledgement and you can track your petition..
The acknowledgement looks like this.
Link:
You must be logged in to post a comment.