Tag Banking Services

I often wondered at the replies of the Call Center,Help Line executives of large organisations when they try to answer your queries.

They do not react to your questions.

They reply by way of answering in a way they have been trained to answer,to escape accountability or what they think you want to hear!

Their last resort is 'Your request is being escalated', as if it is a war.

Note they would never use the term Complaint but always 'your request or Your service request"

I have posted on this.

I never knew that Computers have also been assigned this task.